NASP 2024 Advanced Skills Institute FAQs

General Questions

What is included in registration?

Your registration includes:

  • Access to all live sessions (with a choice of session during four time slots)
  • On-demand access to sessions for 60 days, starting approximately 2 weeks following the event
  • Ability to earn up to 12 hours of Category A (live) CPD and 6 hours of Category H (self-study) CPD, with documentation of attendance attesting to hours earned
  • Handouts for all sessions
  • Closed captioning and ASL interpreters
  • Live chat with other attendees
In order to earn Category A credit, you need to watch sessions in real time, stay until the end, and complete an evaluation and affidavit after the session is complete. All sessions are NASP-approved, and NASP is also approved by the American Psychological Association to sponsor continuing education for psychologists. NASP maintains responsibility for this program and its content.
If I miss a live session, can I watch it on demand?
Yes, however, the on-demand version will no longer qualify for Category A CPD credit; instead, it would be Category H (self-study) CPD credit. All sessions will be recorded and made available to registrants on demand for 60 days, starting approximately 2 weeks after the event.
Will there be an exhibit hall?
No, this program focuses entirely on the educational session content.
I have not received my registration confirmation. What should I do?

In mid-June, you will receive detailed information from NASP Support ([email protected]) about how to access the Advanced Skills Institute (ASI) session platform. This will require that you have both computer access and a reliable internet connection.

I registered/paid to attend, but I can’t find the email telling me how to access ASI 2024 platform.

If you cannot find your registration email, check your spam/junk mail folder. If you still have difficulty, contact the Technology Support Team at 716-338-0332 for assistance.

I’m logged into ASI 2024, but I’m having technical problems. What can I do?

Did you try the System Checker button on the main page? That will tell you if there is a problem with your computer setup. 
 
If you encounter technical difficulties during ASI 2024, there are several ways you can request assistance, 9:00 a.m.– 8:00 p.m. EST, Monday–Friday. You can click on the Chat icon at the bottom right of each event page on the platform, from which you can submit questions directly to the Technical Support Team. And you also can click the Tech Support button on the left side of the event page. Finally, you can call 716-338-0332 for technical assistance. 
 
Do not call the NASP office directly, as only Digitell can provide technical assistance and you will be asked to call the Technical Support Team at this number, instead.

I really want to attend but I can’t make it.

Within 2 weeks of the event, all registrants will have access to all content for approximately 60 days on demand. On-demand content will still qualify for NASP-approved CPD*

*NASP is approved by the American Psychological Association to sponsor continuing education for psychologists. NASP maintains responsibility for this program and its content.

What's the cancellation policy?

Refunds will be available within a designated refund period (less a $50 administrative fee). Please see the bottom of the registration details webpage for the full policy.


CPD Credit

Can I earn documented, NASP-approved CPD for these sessions?
Yes, you can earn Category A CPD credit for all sessions you attend live (maximum of 12 hours of Category A CPD credit) and Category H CPD credit for all sessions you watch on demand. You can earn a maximum of 18 hours of CPD credit across both categories depending on what you watch live versus on demand.
I need documented, NASP-approved CPD credit. How do I get it?

You can earn Category A (live), documented, NASP-approved continuing professional development credit by attending Live Sessions (LS) only. NASP also is approved by the American Psychological Association to sponsor continuing education for psychologists. NASP maintains responsibility for this program and its content.

To be eligible for documented CPD credit, you must attend the full sessions (Live or OnDemand). Live sessions qualify for Category A (live) credit, whereas on-demand sessions qualify for Category H (self-study) credit. To track attendance, attention check pop-up boxes will appear at random intervals throughout the session. You will need to confirm your continuing participation (by clicking the Confirm Attendance button) when these appear. If you have done so successfully, you will be given access to an evaluation at the end of the session.

Upon completion of the evaluation, you will be able to access and print documentation of the NASP-approved CPD credit earned, which will be sent to the email address you used to register for ASI 2024. You will also receive an email reminder about the evaluation form.

What kind of credit can I earn? Is there a difference between watching the sessions live and on demand?

All sessions, regardless of whether you watch live or on demand, will provide approved documented CPD. However, live and on demand are considered two different categories of CPD. Live sessions count for Category A, of which there is no limit when renewing the NCSP. On-demand sessions count toward Category H (self-study), for which one can only claim up to 40 hours per NCSP renewal cycle.

How do I keep track of my CPD credits? Does NASP track these?

NASP does not track CPD credits. You should be sure to put all of your documentation in a single place where you can easily access them when processing your NCSP renewal.

When will session recordings be available after ASI 2024, and for how long will I have access to them?

We anticipate that recordings of the educational program will be available approximately 2 weeks after ASI 2024. Registrants will have access to those sessions for 60 days.

For what purpose can I use NASP-approved CPD?
NASP-approved CPD can be used to meet requirements to apply for or renew your NCSP. It can also be used to meet requirements for state licensure or certification. NASP-approved CPD may not be accepted in all states. Participants are responsible for verifying their state credentialing requirements.

Live Sessions (LS)

How do I know what sessions are available at what time?

You can look at the Live Session button on the main convention navigation menu. This tells you the date and time of all live sessions.

How do I get my CPD documentation for Live Sessions (LS)?

To be eligible for CPD credit, you must attend the full Live Session. To track attendance, attention check pop up boxes will appear at random intervals throughout the session. You will need to confirm your continuing participation (by clicking the Confirm Attendance button) when these appear. If you have done so successfully, you will have access to an evaluation form immediately following the session. Upon completion of the evaluation, you will be able to access and print documentation of the NASP-approved CPD credit earned. You will also receive an email reminder.

I was unable to attend a Live Session in its entirety due to arriving late, leaving early, disruptions, or internet connection issues. Can I still get my CPD documentation?

You may not be able to fulfill the participation requirements to obtain NASP-approved CPD documentation, which requires participation in the entire Live Session and successful responses to attention checks. NASP is unable to offer exceptions to this requirement. However, you still can watch recordings of Live Sessions, after ASI 2024, and receive documented, NASP-approved Category H (self-study) CPD credit. This will require your participating in the full session and completing both a session evaluation and a posttest.

Will there be attention checks (aka: dings!)?

Our policies for awarding NASP approved documentation of attendance for continuing professional development require us to use attention checks (these are also needed to fulfill our agreement as an approved sponsor of continuing education for APA). The attention checks allow an assessment of the requirement that people arrive on time and stay for the full session (including any Q&A period). In a face-to-face session, monitors attend to those who leave a session for an extended period; those individuals do not receive documentation of attendance. In a virtual session, the attention checks along with other participation monitoring software help serve this purpose.

Why can’t the "dings" be heard on my iPhone?

The iOS operating system allows for only a single audio feed, which is the main content of the session. Therefore, those using an iOS device will see the pop-up for the attention checks but will not receive an audio prompt.

We do not recommend participating in the sessions when driving or engaging in other activities that preclude fully attending to the presentation, including the attention checks. Additionally, please note those unable to hear the Alertness Checks must still complete the attention checks to obtain CPD documentation.

What can I expect to see for attention checks during the Live Sessions?

Here is what the attention check box looks like:  alertness check screen example

Is NASP approved by the APA to sponsor continuing education? If so, does this apply to all sessions?

Yes, this is the case for sessions you attend live and on demand.*

*NASP is approved by the American Psychological Association to sponsor continuing education for psychologists. NASP maintains responsibility for the program and its content.

How do I complete the evaluation?

When a session is completed, if you have successfully responded to attention checks, you will be eligible to complete the evaluation. You will find a button to access the evaluation on your My Itinerary page or via the Evaluation button within the navigation bar at the left of the main page. You will also receive an email reminder.

Where can I find my CPD documentation once I complete all of the requirements?

You can find your CPD documentation via the CDP Transcripts button under My Account at the top navigation menu.

How do I get handouts for educational sessions?

Handouts from educational sessions for which presenters have provided them can be accessed via the Handouts button within the navigation menu at the left of the main convention page.


Watching Sessions on Demand

Do I get NASP-approved CPD credit when watching sessions on demand?

Yes. You can claim NASP-approved CPD credit though under a different category (Category H, self-study). Recordings will be accessible within 2 weeks of the end of ASI 2024 and for 60 days thereafter.

Social Wall

How do I access the social wall?

Click the Social Wall button in the navigation menu on the left side of your screen. If you want to post something, click “Create Post,” write your text, and browse for a photo to add, if you’d like.

Does the Social Wall link to my external social media accounts?

No. The Social Wall is internal to ASI 2024 platform only. If you want to post the same content on social media, you’ll need to log into your social media accounts and post there directly.

What should I share on the Social Wall?

It’s up to you! Don’t hesitate to share anything positive you may want to highlight or reflect on from a specific session, event, or ASI 2024 overall.

Can I interact with other participants?

Yes. You can interact with others using the social wall or forums on the event page. You also can chat with other attendees during the sessions you attend.

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Questions?

Contact us at [email protected], or call 866-331-6277 or 301-347-1673 with questions or requests for more information.