Seth Kugel

A woman and her Chinese-born son were set to return to China for the first time since the pandemic, but their airline would not let them fly without filling out a health form they could not access.

Summer travel season is upon us. Do you know where your passport is?

After returning home from a wedding in Mexico, a traveler found a huge charge on his credit card and suspected a gas station attendant was responsible. Wells Fargo didn’t believe him.

A couple purchased an Arabian Sea voyage, but Vantage, the cruise company, went under. Their travel insurance was supposed to cover financial default, but the claim was repeatedly denied.

Strolling through this once-traditional nook of the Argentine capital, the author found Art Deco houses on cobblestone streets, decadent churros and pizza slices, and whimsy around every corner.

A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an 18-month fight over a principle.

A couple is bumped from ultraluxury to semi-luxury on a trans-Pacific flight and receives what they feel is only a pittance in compensation.

A Minnesota couple’s vacation fell apart after a jet bridge accident and a code-share snafu led to two nights of failed connections.

Following instructions she thought came from Booking.com, a woman wired payment for her planned eight-day stay to a bank account in Bilbao, Spain. It was a scam. She blames the company, but does she also bear some responsibility?

A young woman booked her first big trip, a Mediterranean cruise on Norwegian, but missed the boat when her flight was delayed. Since she bought the cruise line’s own travel protection plan, why is she stuck with the bill?