Welcome to the Small and Medium Businesses (SMB) community!

Former Employee

Getting started


Welcome to the Microsoft SMB Tech Community! We appreciate your visit and are thrilled to provide you with the opportunity to engage with both your small medium business peers and experts in Microsoft 365. By participating in the forums and reading informative blog articles, you can find the answers you need to your questions. This guide aims to assist you in getting started swiftly, enabling you to easily discover solutions, ask inquiries, initiate discussions, and share your expertise.
 

Sign in with your Microsoft or work or school account


To actively participate in the Microsoft Dynamics 365 Community, such as posting questions or comments and receiving email notifications, it is necessary to sign in using your Microsoft or Work or School Account. Although you have the option to explore the community and search for solutions without joining, signing up becomes essential if you want to engage further. The following steps explain the sign-in process:

  1. Click on the "Sign in" option located at the top right corner of any Microsoft Community page.
  2. On the Sign-in page, you can choose to use either your Microsoft account or your Work or School account. If you already have an existing Outlook.com, Hotmail, Messenger, or Xbox account, you already possess a Microsoft account.
  3. If you do not have a Microsoft Account yet, you can click "Sign up now" and carefully follow the provided instructions.

By following these steps, you will successfully sign in to the community, granting you the ability to actively participate in discussions and take advantage of the various features and benefits available.

Find answers


Before seeking assistance in the community, it is advisable to perform a search. It is highly likely that someone has already addressed a similar concern by asking a question in the forums, sharing insights through a blog article, or creating a helpful how-to video. To conduct a search, locate the search box in the upper-right corner of the page, and enter your question, keyword, or topic of interest. This approach improves the chances of discovering existing discussions, resources, or solutions pertaining to your specific issue within the community.
 

Asking/post a new question


If you have conducted a search but could not find a satisfactory answer to your question, you can post a new question. You can find “Post a question” button on the right top corner.  By doing so, you can seek expert opinions and insights from other members of the community. Please note that the response time for different questions may vary, as some questions are more complex and may require additional time for a suitable reply.

Help others


Contribute to the community by sharing your expertise and providing helpful responses to posts made by other members. This is an opportunity to give back and assist others in finding solutions and gaining insights. By actively participating in helping fellow community members, you contribute to the collaborative and supportive environment of the SMB Tech Community.

Read blogs


The blogs feature in the community allows visitors to access and read content that aligns with their specific areas of interest. It is important to highlight that the primary purpose of this feature is to promote and amplify blogs written by both community members and product teams. It is not intended as a platform for creating and publishing new blogs.

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