Reviews (8,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

May 7, 2024

i wishihad more time to dedicate but ido residential maintenance.i would like to start sourcing to my employer. i cant get anybody to look at my stores page

My Store
United States
4 months using the app
April 3, 2024

I was having an issue with fulfillment of an order because I had other products in the order that aren’t fulfilled through CJ.. Linda was quit to offer support and help me out!!! Their customer support team is simply amazing!! What took me hours trying to figure out on my own, they helped me with in just a few short minutes!!

Simply Southern Spirit
United States
About 1 month using the app
May 24, 2024

Alan is a super customer service. He has answered all my doubts, and even though I have not started he has helped me to do it right and avoid mistakes by answering every doubt I have.

idtalylingerie
Canada
4 days using the app
March 29, 2024

Thank you Rami wu From CJdropshipping to be a guide for me really thank you very much CJdropshipping let me know a lot And I'd like to progress in ecommerce with you

MODABLEDORA
United Arab Emirates
3 months using the app
April 12, 2024

"Cristina was very helpful and provided excellent guidance. The customer support is top-notch."

Shawa Mart
United States
About 2 months using the app
March 2, 2024

Just started my shop and I am in the testing phase and so far customer service has been good. I have been working with Ashely wu and she has been very helpful in guiding and explaining things.

HAPPY MARGOT
United States
4 months using the app
February 28, 2024

CJ offers exceptional fulfillment services with reliable and speedy shipping. Their customer service, especially Karen, is outstanding, providing dedicated agents to assist with all inquiries. I'm thoroughly pleased with the level of care and attention we've received. Navigating their system is effortless, making it the top choice among other 3PLs and fulfillment services we've tried.

Lovlie
Germany
3 months using the app
March 1, 2024

Very, very great services. I faced a problem with my email and that was my fault. They did their best and helped me and the problem was solved. Despite my weakness in English, they were patient with me and helped me. Thank you, and especially thank you to Mrs. Suki Huang.
with my regards
amaniva.shop

AMANIVA
Belgium
About 2 months using the app
February 2, 2024

Working with Carman wei has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!

Shop Beauty Manta
Indonesia
3 months using the app
March 4, 2024

Getting the best customer services from Zoey... Shoutout .

Ramzy's Exclusives
South Africa
29 days using the app