Reviews (8,191)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

May 9, 2024

I'm just beginning my journey with CJdropshipping, but I must say, I'm thoroughly impressed with the robust tools and features they offer. It's incredibly straightforward to search for products. Although the 'search by image' feature needs a bit of fine-tuning as it sometimes returns limited or incorrect matches, searching by keywords compensates well by helping find exactly what you need.

But the highlight of my experience has been the outstanding customer service. A special thanks to Harvey for his exceptional support! His timely and helpful responses have made my experience smoother and more enjoyable. I highly recommend CJdropshipping and Harvey for anyone looking into dropshipping services. Their dedication to customer satisfaction and continuous improvement is evident. Five stars all the way!

Moments of Luxe
United States
About 2 years using the app
June 29, 2024

I have been a CJ Dropshipping client since 2019 and am still here after 5 years. What sets CJ apart from any other 3PL is their focus on nurturing relationships with their clients. Everyone is going to have competitive prices, product costs can only go so low and shipping lines are going to be pretty standard everywhere you look, so the one way to be differentiated is by giving the best customer experience possible and CJ does exactly that.

CJ feels more like an extension of your team, like a crucial member of your store's success. They want to you to win and relish in all of your victories. Quickly, they learn everything about your store's needs and know as much as you when it comes down to the products you are shipping out.

In this hectic world of delivering a product remotely thousands of miles across the world, issues will inevitably rise. And this is where CJ truly stands out because they are there for you in those moments to help you quickly resolve issues and move forward.

Over the years, I have been connected with 5 phenomenal account managers, but just recently I was connected with an account manager so good that I just felt the need to leave this review for my dearest friend - Carrie. She is an embodiment of everything CJ is and of the experience I hope everyone can have at some point. Her communication skills are 10/10, she is punctual, I can on and on... but the most important thing is that she gets stuff done!

So on behalf of myself and of all the members of my e-commerce stores, I want to thank CJ and more specifically - Carrie, for helping us make a dream a reality by servicing our customers they are the backbone of our business.

NeckFixer
Canada
5 months using the app
June 25, 2024

When I first got into CJ it was very over whelming, but thanks to Kaycee Chen she made it much easier. Even when issues came up she was always there to help. I recently passed 100 orders on CJ and its all thanks to Kaycee. So grate full for her, she was quick to respond and even helped me when she wasn't feeling good. Thank you CJ and thank you Kaycee!!

SummerShop
United States
Over 1 year using the app
June 23, 2024

I highly recommend it to those of you who are new to the dropshipping business because you are always given information on any question about this business..and I already have a person who always consults me at CJdropshiping whatapps named Gildan, thank you Gildan

Ideal Consume
Malaysia
10 months using the app
June 4, 2024

I would of course recommend CJ. But the best thing about CJ Dropshipping is, by far, my customer support person, See. I had to use a few people due to the time difference but I quickly learned that it was well worth my time to wait and do all of my business with See. She was so patient with me, and was able to answer most of my questions and when she couldn’t she was very quick to find someone who could. I can’t believe my luck to be assigned to See!!!!

from our baby to yours
United States
4 months using the app
June 25, 2024

The best part about CJ is definitely their CUSTOMER SERVICE and their attentiveness to me as a customer.

I was assigned Isabella from day one, and she has gone above and beyond in every way. always there to sort out my problems, prices and quality control. i could not run my business without her and cj helping me out along the way.

if i could however offer cj some feedback..... it s to PLEASE TRY TO SOURCE HIGHER QUALITY PRODUCTS! some things are wonderful, however your suppliers could really up their quality.

other than that, thanx Isabella and cj for all you do.

Seaside Bohemia
Australia
About 2 months using the app
June 13, 2024

I must say the customer service I have received from Sulee li has been excellent.
My request are always handled quick and efficient. She is very professional and takes care of business.
Definitely a great asset to cjdropshipping I have never been disappointed with her service.
Thank you Sulee

GlowScalp
United Kingdom
8 months using the app
June 10, 2024

CJ for me one of the best, you will find everything need it. and best part is the service fast e amazing, Zoey help me a lot with just a few questions. so if someone ask me ill tell them CJ definitely the best. thank you

BlackMars
United Kingdom
6 months using the app
June 26, 2024

I have many doubts about CJdropshipping, related to shipping, packaging and even my shopify store.

The most beautiful thing is their customer support.
I am guided by one of their employee, named "Dolly" ,who is very supportive and I wish I will get this same support in future also.

Elegant Jewelry
India
4 months using the app
June 24, 2024

I have been using CJ for almost 2 years, my agent Ceci is the one who helped me in every possible situation whenever I wanted to test a product and even when I have some difficulties in choosing a product. Thumb up

caroont
United Kingdom
About 1 year using the app