Welcome to IKEA Family

Some clubs are for the select few, but IKEA Family is for everyone. From those whose homes are their passion, to those who are just starting out and need a helping hand. Just by being a member you’ll receive discounts on many products, special coupon that you can use at store, free oops-assurance, and lots more. You can also expert a few surprises along the way. Because we know it’s nice to feel appreciated.

Chance to win a 10,000 yen gift card for 100 people each month!

1 June - 31 August 2024

Every month, IKEA Family members who spend 500 yen or more on purchases are eligible to win a gift card. It is easy to apply. Just show your membership number at checkout. Please log in to the IKEA Online Store to make purchases.

IKEA app for free

Winners will be notified by the middle of the following month to the email address registered with IKEA Family.

Purchases of 500 yen or more at IKEA store, IKEA online store, restaurants and Swedish Food Market are eligible for the prize draw.

If you make multiple purchases during the period, you will be entered into a drawing for the number of purchases.

This offer also applies to purchases made via telephone & chat order service.

Payment for delivery service at delivery counter is not eligible.

Payments for IKEA gift card purchases are not eligible.

The gift card will be sent to you via email as a digital card that can be used at IKEA stores and IKEA online store.

Winners will be notified by email and cannot be confirmed via My Page or customer support center.

*To receive the welcome coupon and the birthday coupon, you need to accept to receive an email. And please register below email to your email domain to allow receiving IKEA newsletters, "[email protected]".

Didn't you resieve the coupon? Click here

See all food offers

*Please show your membership number when shopping. You can see it on My page on IKEA website, in the email from us, and on IKEA mobile app (logging in required).

Great offers, freebies and surprises

Member discounts
Welcome and birthday coupon
Free Drink bar
Receive the latest information & hints for your home via email
Transport and assembly assurance
10% additional return for trade-ins
Learn with IKEA (Event & Workshop)

Learn more about benefits

About IKEA Family

IKEA Family is for you and everyone who wants to make life at home better. From those whose homes are their passion, to those who are just starting out and need a helping hand. Together we bring your ideas to life.

IKEA Family donation

Every time a customer presents with an IKEA Family number, IKEA Japan will save 10 yen.

See stories (Japanese only)

Events and workshops

You can take part in members-only workshops, such as home furnishing workshops that introduce you to ideas for interior design and storage tips, and events that let you experience Swedish culture.

See the workshop page for more details (Japanese).

If you don't recieve the coupon

The welcome coupon email will be sent within a week after your registration. Please contact us if you don' receive it more than a week after registration.

Please Reset Your Password

For customers who have not logged in to the IKEA Family Mypage after February 13th, 2020, please kindly reset your password. For information on how to reset your password, please visit here.

Need help?

We also have answers to some of the most frequently asked questions from our customers.

In the box below, search for what you want to know with keywords such as "login" or "coupon". Please take a look before contacting us.