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App FAQ

REQUIREMENTS FOR DOWNLOADS:

What technical requirements are needed to get the WWD app for iPad® and iPhone®?

The WWD app is compatible with iPad and iPhone, but you need to have the latest operating system installed. It is also recommended to update the app to the most recent version.

How do I update my device to the latest operating system?

1. Tap Settings > General > Software Update > Download and Install and follow the on-screen instructions.
2. Or, connect your device to your Mac or PC, open iTunes, and follow the on-screen instructions.

How do I update my app to the most recent version?

1. Turn on automatic downloads. Settings > iTunes & App Store > under Automatic Downloads, toggle the switch so it is green (on)
2. Or, to manually update the app, launch the App Store on your device. Click “Updates” on the bottom of the screen. If an update is available, click update for “WWD: Women’s Wear Daily”

WWD SUBSCRIBERS:

I already have a subscription to WWD. Does it include access to the iPad/iPhone edition?

Yes, the iPad/iPhone edition is included as a part of your current print and/or online WWD subscription. You can download the app by clicking here from your iphone or ipad or searching for “WWD: Women’s Wear Daily in the app store”.

Once I’ve downloaded the app, how do I get my WWD iPad/iPhone issues?

1. Download and open the app
2. Confirm your subscription by logging in
3. Tap the red LOG IN button.
4. Enter your WWD.com account email address and password and tap submit
5. You can now download issues of WWD and access subscriber-only content within the app

How do I get my issues to automatically download?

On your iPad/iPhone, go into your “Settings,” click on the “Store” tab, and slide “Automatic Downloads” to the “on” position.

I entered my login information, but nothing is happening.

Your iPad/iPhone must be connected to the internet (Wifi or 4G) first! Also, you need to make sure that you are running the latest operating system on your device. Be sure that you entered the correct information in the form and tapped the “SUBMIT” button. If this does not help, you can email customer service or call 1-800-358-4244 (U.S. only) 1-212-230-0233 (International) for additional help.

RENEWALS:

Will my app edition continue when I renew my subscription to WWD?

Your WWD iPad/iPhone app will be renewed at the same time as your paid subscription.

NON-WWD SUBSCRIBERS:

Can I subscribe to the iPad/iPhone edition of WWD without buying a WWD subscription?

We’re pleased to offer iPad/iPhone-only subscriptions available in the App Store. Remember, the app is free for current WWD print or online subscribers.

How much does the WWD iPad/iPhone app cost in the App Store?

The app itself is free. Once you have it, you can purchase a WWD iPad/iPhone subscription via the App Store. You can purchase 1 year for $129.99 or 1 month for $12.99. Remember, the iPad/iPhone edition is free for current subscribers.

How are iPad/iPhone subscriptions that were purchased through the App Store renewed?

If you buy a subscription through the App Store using your iTunes account, your subscription with Apple will automatically renew until you turn off auto renewal or cancel the subscription. Otherwise, Apple will bill you at the beginning of each subscription period.

How do I cancel my subscription that was purchased through the App Store?

Your subscription will automatically renew until you cancel it through your iTunes account. If you’d like to turn off auto-renew, you can do so by changing your settings in iTunes.

Will I receive a refund from Apple for my cancelled subscription that was purchased through the App Store?

Apple does not offer refunds.

WHAT’S IN THE WWD APP?

What editorial content is included in the WWD iPad/iPhone edition?

The iPad/iPhone edition contains a digital replica of the Digital Daily and the latest news from WWD.com. The iPhone edition also includes a list of the issue’s featured stories.

Can I get back issues on my iPad/iPhone?

The app contains recent issues of WWD.

How long are issues available on the iPad/iPhone?

There is no expiration date for the available issues of WWD on your iPad/iPhone. However, if you need to reinstall the app, the last ten issues will be available upon your reinstallation.

Will the app run on my Android/BlackBerry smartphone?

No. The WWD app is designed exclusively for the iPad and iPhone. We hope to offer apps for other devices in the future.

Will the app run on other tablet devices other than the iPad?

No. The WWD app is designed exclusively for the iPad and iPhone. We hope to offer apps for other devices in the future.

Is the app available on all versions of the iPad?

The WWD app is compatible with all iPads, but you do need to have the latest operating system installed.

TROUBLESHOOTING DOWNLOADING PROBLEMS: 

I am having general problems with my app.

You may need to restart the application by following these steps:
1. Double tap on the round “Home” button on the bottom of the front of your device. You’ll see small previews of your recently used apps
2. Swipe left or right to find the WWD app
3. Swipe up on the WWD app to close it
4. Tap the “Home” button again to return to your normal view
5. Re-open the WWD app

I can’t seem to download the app.

The WWD app is  compatible with iPad and iPhone. Make sure you are running the latest operating system on your device, that you are connected to the internet or WiFi. It is also recommended to update the app to the most recent version.

How do I update my device to the latest operating system?

1. Tap Settings > General > Software Update > Download and Install and follow the on-screen instructions.
2. Or, connect your device to your Mac or PC, open iTunes, and follow the on-screen instructions.

How do I update my app to the most recent version?

1. Turn on automatic downloads. Settings > iTunes & App Store > under Automatic Downloads, toggle the switch so it is green (on)
2. Or, to manually update the app, launch the App Store on your device. Click “Updates” on the bottom of the screen. If an update is available, click update for “WWD: Women’s Wear Daily”

What is Newsstand?

Newsstand is a folder that holds all of your newspaper and magazine subscriptions in one place for easy access.

Where can I find my WWD app icon?

Once you upgrade to the latest operating system and install the WWD app, the WWD icon on your iPad/iPhone will move into your Newsstand folder.

TERMS OF USE

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