CareSource Mobile App

CareSource Management Group
4.0
1.46K reviews
100K+
Downloads
Content rating
Everyone
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About this app

This simple, easy to use app lets you manage your CareSource health plan on the go.
• The CareSource app works with all our plans, including HAP CareSource!
• View your digital insurance ID card
• Secure access to your personal My CareSource™ account
• Find a doctor, hospital, clinic, urgent care or pharmacy near you
(Get directions or make a call)
• Check your claims, copays, deductibles and balances (if applicable)
• Make a payment (if applicable)
• Review your plan benefits
• Call CareSource 24™ and speak with a nurse 24/7
• Call and speak with member services
• Explore health rewards opportunities
This app is free.
Get it now.
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
1.42K reviews
Edward Mcintire
May 10, 2024
Disappointing. It promises a lot but I've had nothing but issues with it. Password issues and now I can't get it to load after putting in the correct password. I'll update if it starts working. Edit: Thanks for making it so I can enter the app. Issue is that no information is loading. When I go to my portal it goes to a page OUT of the app that doesn't load. I'll update if fixed.
2 people found this review helpful
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CareSource Management Group
May 10, 2024
Thanks so much for sharing your feedback with us. This issue should now be resolved. For help with your password or if this issue continues, our member team will be happy to help. You can give them a call using the phone number on the back of your ID card.
Alex Ignatious
September 23, 2022
App resets to home screen if you navigate away even for a second or two. This makes using the in-app provider search feature downright infuriating because it automatically switches away from the app if you try to call a provider on the list. Additionally, almost no one actually accepts this insurance provider. Nearly every single place that comes up in the search is a flat out "no" when you call them. So you end up having to completely restart the provider search over and over. Garbage.
35 people found this review helpful
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CareSource Management Group
September 29, 2022
Thank you so much for your feedback. We are so sorry to her you are having difficulty finding a provider. Our team will be happy to help you find a doctor that fits your needs. You can contact our member services team using the phone number on the back of your ID card. They will be happy to help you find a doctor that fits your needs.
A Google user
March 10, 2019
This app really sucks. It doesn't work. I've entered the information *EXACTLY* (Yes, exactly. I've triple-checked it.) as requested, but the registration is still rejected. The bot-answered helpline is just as bad. Where's a human?! As someone else states in their review, it doesn't accept the membership number. It says I haven't provided the correct number of digits. I have! I give up trying and will just uninstall the app. (I don't think they had that in mind with the app or helpline.)
51 people found this review helpful
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