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Dear all,
I can't start my VM and this is the following error message:
The VM extension with publisher 'Microsoft.HpcCompute' and type 'NvidiaGpuDriverWindows' could not be found.
Error code: ArtifactNotFound
Provisioning state: Failed
Provisioning state error code: ProvisioningState/failed/ArtifactNotFound
Guest agent status: Unknown
Machine details:
Operating system: Windows
Size: Standard NC6s v3 (6 vcpus, 112 GiB memory)
Status: Failed
Location: South Central US (Zone 1)
How can I proceed?
I just got the same error when reimaging a virtual machine. It may be an issue with the installer from Microsoft.
Thank you for reporting this, @Vanessa Simoes ! We are currently investigating this issue.
I got this error when deploying the GPU extension earlier today. Looks like it might have been resolved though as my deployments started succeeding about an hour ago.
Hello, @Vanessa Simoes !
We haven't heard back so hopefully this has been helpful! Your feedback is important so please take a moment to accept answers.
If you still have questions, please let us know what is needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!
CLI
az vm extension set --resource-group myResourceGroup --vm-name myVMName --name NvidiaGpuDriverWindows --publisher Microsoft.HpcCompute --version 1.3
Hello, @Vanessa Simoes !
Why am I getting a "The VM extension with publisher 'Microsoft.HpcCompute' and type 'NvidiaGpuDriverWindows' could not be found." error?
An issue has been identified that was causing older versions of this extension to be deleted. The latest version should be working. For new deployments using NvidiaGpuDriverWindows, please use version 1.8.
If the extension has already been installed and the VM is failing to start, please try deleting the extension and installing the latest version (1.8).
An alternative option would be to try to update the extension with the following command (updating fields as needed):
az resource update --ids /subscriptions/$subscription/resourceGroups/$resourcegroup/providers/Microsoft.Compute/virtualMachines/$vmname/extensions/NvidiaGpuDriverWindows --set properties.typeHandlerVersion=1.8
I hope this has been helpful! Your feedback is important so please take a moment to accept answers.
If you still have questions, please let us know what is needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!