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I'm sad you're sad: emotional contagion in CMC

Published: 08 November 2008 Publication History
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    An enduring assumption about computer-mediated communication is that it undermines emotional understanding. The present study examined emotional communication in CMC by inducing negative affect in one condition and neutral affect in another. The results revealed that 1) participants experiencing negative affect produced fewer words, used more sad terms, and exchanged messages at a slower rate, 2) their partners were able to detect their partners emotional state, and 3) emotional contagion took place, in which partners interacting with participants in the negative affect condition had significantly less positive affect than partners in the control condition. These data support a relational view of CMC.

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      cover image ACM Conferences
      CSCW '08: Proceedings of the 2008 ACM conference on Computer supported cooperative work
      November 2008
      752 pages
      ISBN:9781605580074
      DOI:10.1145/1460563
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Publication History

      Published: 08 November 2008

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      Author Tags

      1. affect
      2. computer-mediated communication
      3. emotion

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      CSCW08: Computer Supported Cooperative Work
      November 8 - 12, 2008
      CA, San Diego, USA

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      • (2023)Tweet you right back: Follower anxiety predicts leader anxiety in social media interactions during the SARS-CoV-2 pandemicPLOS ONE10.1371/journal.pone.027916418:2(e0279164)Online publication date: 9-Feb-2023
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