Pinterest

I was absolutely thrilled using Pinterest for my business and chose it to be the only source of traffic for my shop. We sell cool designer baby nursery decor and trendy baby outfits made in EU but our merchant account was removed without explanations and even any advice what is wrong with the website. After 6 years using Pinterest as a merchant and being verified merchant we just get robot replies from 50 cases all the same. we cannot disclose information your website doesn't meet minimum requirements. So we have to move to other sources of traffic because our Pinterest reach tremendously fell from 13+ mln and we produce original content and work hard on pins it fell to 5 mln in seconds. Supports doesn't want to help and even explain what is wrong and what we can update. So the app now is useless and I guess merchants with great products here are not welcome. Pinterest is overloaded with AI pins that take over platform and we are the original content makers have to go after investing so much work and time into content.

I am writing this review to express my dissatisfaction with the Pinterest Merchant Services. As a business owner who has successfully used other platforms like Google Merchant, TikTok Shop, Snapchat, and Bing, I am extremely frustrated with the difficulties I have encountered in getting my merchant catalog active on Pinterest for retargeting purposes.

Despite diligently following the guidelines and making the necessary adjustments to meet the quality standards, my account was still not approved. The lack of detailed feedback and the opaque process made it even more challenging to address the issues effectively. In contrast, the approval processes on Google Merchant, TikTok Shop, Snapchat, and Bing were much more straightforward and transparent, allowing me to quickly set up and start retargeting my products.

Pinterest's stringent and unclear policies have created unnecessary hurdles, delaying my ability to reach potential customers and grow my business through their platform. It’s disappointing that such a popular social media site makes it so difficult for businesses to use their merchant services effectively.

I hope Pinterest takes this feedback seriously and works towards making their approval process more user-friendly and transparent. Until then, I will continue to rely on the more efficient services of Google Merchant, TikTok Shop, Snapchat, and Bing for my business needs.

this app doesn't deserve 1 star. I installed the app and went through the procedure to set it up and it said "set up complete" but then I received a notification saying "this app needs attention" so I went back to look and see what wasn't completed and by that time I get an email stating that I won't be able to sell my products on Pinterest unless I do an appeal and I only have 3 chances to do an appeal so therefore I'm just going to delete this app.